RTD Express has unfolded a state-of-the-art technology assisted by efficient operations framework to provide augmented services to all its customers. The high-end IT capabilities ensure end-to-end chasing of each consignment at all stages from booking to delivery. The data is willingly available on the web for customer reference. Associated customers are provided with customized solutions to meet their courtesy requirements and MIS supports in a timely automated reports to keep track of large number of shipments.
RTD Express E-Notify is a web-based solution for priority services. To accredit this service, customers need to footnote the shipment numbers along with their email for notification types they might prefer: Delivery schedules etc. Customers are notified automatically about the latest status of the consignments, whether they are delivered, held up, not delivered or Return to Origin.
RTD Express Corporate Tracker is a web-based tracking key which is available only for corporate customers by providing bulk load on regular basis. Secure Login and password are provided to customers to access the RTD Express Customer portal for tracking the load status for an individual matter or for a specific period.
RTD Express Bulk Tracker is a special tracking solution for Corporate Customer which makes tracking completely hassle-free for customers. Customers need to send the list of shipment numbers in a single column in Excel file and upload it on the Customer portal.
It is a unique Tracking solution for the customer who does not want to open the browser and track the consignment explicitly from the Portal. It is a desktop-based application that the customers need to install on his local system. To get the latest consignment status, all the customers have to go online and fleck just on the top of the application icon on their desktops.
RTD Express Tech-Mailer is a customized desktop-based complete booking, printing and forwarding solution. This solution aids the customer to book and print huge number of shipments in a short time within customers’ premises. This application needs the installation of the identical software in a desktop that has internet connectivity to tune system data with the server. After the basic setup, this application runs even in an offline mode. It helps user to print knot in different print formats on different printers.
RTD Express MailRoom is a total mailroom solution which is capable of supporting small, medium and large corporate mailrooms. It is a client-based network enabled application. Customers need to install and configure this solution as per their requirements. It supports both inbound and outbound operations seamlessly.
RTD Express Webshipping is a complete online booking solution for the cataloged customer who can send their consignments to both domestic and international locations from his premises without any problems.
RTD Express E-Courier is a mail solution for customers. Customers need to send the mail at firstname.lastname@example.org with recipient’s address. RTD Express will print the email and mail to the receiver’s address.
RTD Express Web Pickup is a total online pickup solution for the customer. Customers need to submit pickup requests through the RTD Express web portal. On successful submission, the requests will be forwarded to the designated pickup office.
Corporate customers and Channel partners need to login to the customer’s portal and view their current and old invoices at any point of time. Authorized customers can download their invoices and print if required as per their requirement.
It’s a web-based complain place for the corporate customers and tunnel partners. Customers can register their service complaints on the portal. Complaints are tailed with unique complaint numbers and details are feasible with complete communication history.